What a challenge it has been lately over keeping this blog up and running. If you have made it this page from one of the links that I had posted around on some of the quadcopter forums, you might notice the article that you were looking for is not up here. That is because on June 1st, I got an “Urgent Email” from Aabaco telling me to call them as they had an emergency situation with my site and they had to take me off line.
As you can see, they did not provide any details. Thinking that my auto pay with the credit card failed, I quickly checked my credit card and found they had been paid a few days ago. So I called them and they told me that had detected malware on my website and that I was to “FTP” all of the files from the website directories and scan them with one of my scanners. I happen to know a little bit about malware and how it behaves, so I tried to explain to them that even if I went through that process that the malware issue would not be resolved. What was even more interesting is that had actually locked me out of the account billing/administration portal. Trying to get more details so an effective remediation could occur, I asked him for the files that were associated to the malware event that was detected. If you guessed where I am going, yes…you guessed right. He could not answer. I told him there were so many real and effective steps that could be taken that would be a better use of time than me to go through a silly exercise that would have no effect on the infected server. You might have also guessed, that I have moved my cloud based services to another provider. Sadly, I had been with the Yahoo Small Business Services for a long time and unfortunately as Yahoo spins out their lines of businesses, they are not checking for competency as a requirement for the business transaction. That is one massively large data center where cyber attackers will be able to launch cyber attack campaigns without the risk of being stopped. I am incredibly confident that FTP does not have the capability to remove any malware. Now that I am done venting, we can get back to real topics that are more interesting!
One last comment, as required by my employer. The comments and opinions are MY OWN and in now way represent any company I may be associated.